Payment Policy

This Payment Policy explains how payments are made, processed, and managed on the Slide’N Doors platform, website, mobile application, and related services. By making any payment through Slide’N Doors, you agree to the terms set out in this policy.

Payment Contact: admin@slidendoors.com

We accept the following payment methods through our platform:

• Major debit and credit cards (Visa, Mastercard, and others supported by our payment provider)
• Other payment methods made available by our third-party payment provider

Available payment methods may vary depending on your country and the payment provider.

Depending on the features you use, the following charges may apply:

• Listing and publishing fees for property advertisements
• Subscription or plan fees for premium features
• Verification or service fees where applicable

All applicable fees are displayed before you confirm a payment. Prices shown are inclusive of taxes only where stated.

Payments are securely processed by trusted third-party payment providers including Stripe. Slide’N Doors does not store full payment card details on its servers.

By making a payment, you also agree to the terms and privacy practices of our payment provider. Please review Stripe’s policies for details on how they handle payment data.

Prices may be displayed in different currencies based on your preference or location.

• The currency used to charge your payment is shown at checkout
• Currency conversion, where applicable, is handled by your bank or payment provider
• Conversion rates and additional bank charges are outside our control

From time to time we may offer promotional codes or discounts.

• Promo codes may be limited to first-time purchases
• Only one promo code may be applied per purchase unless stated otherwise
• Promo codes have no cash value and cannot be exchanged for money
• We reserve the right to withdraw or modify offers at any time

A receipt or confirmation is provided for every successful payment.

You can review your billing history and download receipts from your account settings.

Refund eligibility depends on the type of service purchased and applicable law.

• Fees for services already delivered are generally non-refundable
• Active provisional offers and pricing terms may be canceled where a related service is terminated
• Approved refunds are returned to the original payment method

To request a refund or raise a billing question, contact: admin@slidendoors.com

If a payment fails or is reversed, related features or listings may be paused or removed until the matter is resolved.

For chargebacks or disputed transactions, please contact us before raising a dispute with your bank so we can help resolve the issue directly.

Where a plan or subscription is offered, the billing cycle and renewal terms are shown before purchase.

You can manage or cancel a recurring plan from your account settings before the next renewal date.

You are responsible for any taxes, duties, or charges that apply to your purchase under the laws of your jurisdiction, unless we are legally required to collect them.

We use reasonable technical and organisational measures, alongside our payment provider, to protect payment information.

However, no system can guarantee absolute security, and users provide payment data at their own risk.

We may update this Payment Policy from time to time.

Updated versions will be posted on this page with the revised effective date.

For any payment-related questions or requests:

admin@slidendoors.com